Ordering online is a breeze, but what about delivery? We have exciting news for our loyal customers in Belgium.

We are proud to announce our new partnership with two delivery giants: DPD Fresh and Chrono Fresh.

• DPD Fresh

A leader in the field of delivery, DPD Fresh guarantees fast and secure distribution of your favorite products.

• Chrono Fresh

Specializing in the delivery of fresh produce, Chrono Fresh ensures that each product arrives at your door in optimal condition.

We are committed to offering the highest quality products. This partnership strengthens our resolve to ensure that every item you order is delivered in perfect condition.

• Delivery time

We know how crucial it is to receive your orders on time.

Typically, delivery takes between 24 and 48 hours. However...

The precise deadline may depend on your location in Belgium. The closer you are to our distribution centers, the faster the delivery.

• Shipping to Belgium (Except Brussels)

Our shipping services cover all of Belgium.

• Costs and discounts
  • Delivery costs amount to €26.90.
  • The minimum amount to benefit from delivery is €50.

• Shipping to France and Luxembourg

Although we have temporarily suspended our services in these regions, here are the fee details.

• Costs and discounts
  • Delivery costs amount to €27.90.
  • The minimum amount to benefit from shipping is €50.

• Why choose our delivery service?

Our priority is to guarantee you an unrivaled delivery experience. With our trusted partners, you can be sure that your order will be in good hands.

In our modern world, time is of the essence. This is why we do everything possible to ensure flawless and on-time delivery.

Although we specialize in home delivery, we are always exploring other options to meet the needs of all our customers.

• How to track your order?

Once your order is placed, we will provide you with a tracking number to keep you informed every step of the way.

• Delivery costs

We strive to keep delivery costs competitive to ensure an exceptional customer experience.

• What should I do if my order is late?

If you have any problems with your delivery, please do not hesitate to contact us. We are here to help you.

• How to return a product ?

Due to the perishable nature of these products, we cannot accept returns once they have been delivered. However, if you are not satisfied with the quality of the product you received, please contact us immediately with clear evidence of the problem (e.g. a photo of the product) and your proof of purchase. We will review your claim and, if found valid, offer a refund or exchange. Please note that this claim must be made within 24 hours of receiving your order.

We are excited about these new advancements in our delivery services. With DPD Fresh and Chrono Fresh on our side, we are ready to offer an unrivaled customer experience in Belgium, Luxembourg and France.

FAQs

1. When will delivery to France and Luxembourg be available?

We are working on this and hope to resume this service soon.

2. How can I track my order?

We will provide you with a tracking number once your order has been shipped.

3. Are there any additional charges for expedited delivery?

This service is currently not available but we are working on it.

4. Can I change the delivery address after placing my order?

Contact us as soon as possible, and we will do our best to accommodate your request.

5. What is your return policy?

Your satisfaction is crucial to us. If you are not satisfied with your purchase, please contact us for detailed returns instructions.